RETURNS & REFUNDS
We want every Furry Hare purchase to bring you happiness! ♡
If something isn’t quite right with your order or you’d like to exchange an item, don’t worry - our team will be happy to guide you through the return or exchange process.
14-Day Returns & Exchanges
You have 14 days from the date you receive your order to contact us and request a return or exchange.
We do our best to make the process as simple, smooth, and convenient as possible.
Please Check Your Order Upon Delivery
We kindly ask you to carefully inspect all items as soon as your package arrives.
Please check that everything you ordered is included and that the sizes, colors, and condition of the products are correct.
We recommend inspecting all clothing before washing or wearing it.
For standard returns and exchanges, we ask that items be kept in their original condition, unworn and unwashed.
If you discover a defect, damage, or an incorrect item, please contact us. These cases are handled separately in accordance with applicable consumer protection laws.
How to Request a Return or Exchange
It’s easy!
1. Contact us by email, WhatsApp, or Telegram.
2. Provide your order number.
3. Let us know which item you’d like to return or exchange. Include photos if needed.
4. Our team will get back to you with instructions and guide you through the process.
You can find all our contact details on the Contact us page.
Refunds
Once your return has been arranged, we will provide instructions on how to send your item back.
Refunds are processed in accordance with the applicable purchase terms and consumer protection laws.
Our team will provide information about refund timelines and any applicable return shipping costs.
We’re Always Here to Help!
If you have any questions about returns, exchanges, or your order, please feel free to contact us.
Email: furryharecompany@gmail.com
WhatsApp: +90 541 141 05 60
We respond to all inquiries within 24 hours.
Your satisfaction and shopping experience mean so much to us.
Furry Hare - made with love and care for every mom and little one. ♡